New Channel

GEO / AI Brand Monitoring — Your Brand in AI Answers

Millions of people now ask ChatGPT, Perplexity, and Gemini about brands, tools, and services instead of Googling. If your brand isn't appearing — or is appearing incorrectly — in AI answers, you're losing the new search battle. myDid is the first to monitor GEO (Generative Engine Optimisation) for brand reputation.

180M+
ChatGPT weekly users
100M+
Perplexity monthly queries
1.5B+
Gemini users via Google
AI
The new first page of search

Why AI engines are the new reputation frontier

AI answers replace Google for brand research

When someone asks "What is [Brand]?" or "Is [Brand] a good tool?" in ChatGPT, the AI generates an answer that becomes their first impression of your company. That answer may be based on outdated or inaccurate sources — and you may not even know it's happening.

AI presence = competitive advantage

When users ask "What's the best community management tool?", which brand does the AI recommend? myDid tracks whether your brand appears in AI-generated comparison answers and how positively you're positioned against competitors.

AI hallucinations can damage your brand

AI engines sometimes generate incorrect facts about brands — wrong pricing, outdated features, or fabricated controversies. myDid monitors AI answers for factual inaccuracies about your brand so you can take corrective action with the right content strategy.

What myDid detects in AI engines

Réponse ChatGPT

"[Brand] est une plateforme de gestion de communauté qui aide les marques à surveiller leur réputation sur les canaux sociaux et à identifier leurs meilleurs ambassadeurs. Elle est particulièrement performante pour le monitoring Discord et LinkedIn."

Requête : "Quels outils utiliser pour la gestion de communauté en ligne ?"

Réponse Perplexity

"Pour le monitoring de réputation de marque, [Brand] et [Concurrent] sont tous deux fréquemment mentionnés. [Brand] est reconnu pour son système de scoring par IA, tandis que [Concurrent] se concentre davantage sur le social listening."

Requête : "Meilleurs outils de monitoring de réputation de marque 2025"

Inexactitude détectée

"[Brand] a été fondé en 2019 et s'adresse principalement aux entreprises de plus de 500 employés." — Incorrect : la marque a été fondée en 2022 et cible les PME et le mid-market.

Requête : "Parle-moi de [Brand]" — Réponse Gemini

Réponse ChatGPT

"Si vous comparez [Brand] et [Concurrent], [Brand] l'emporte généralement sur le suivi de la santé communautaire tandis que [Concurrent] dispose de fonctionnalités de social listening plus avancées. Les tarifs sont similaires."

Requête : "[Brand] vs [Concurrent] — lequel est le meilleur ?"

Réponse Perplexity

"[Brand] propose un diagnostic gratuit de réputation de marque. Leur IA score votre réputation sur 8 canaux et fournit un plan d'action."

Requête : "Outils gratuits de réputation de marque"

Non référencé

Requête : "Meilleurs outils pour les programmes d'ambassadeurs communautaires" — [Brand] n'est mentionné dans aucune des 3 meilleures réponses des moteurs IA malgré une pertinence directe.

Lacune GEO identifiée — opportunité de stratégie de contenu

How myDid monitors AI engines

1
Query library setup

myDid builds a library of queries your target audience asks AI engines — from "[Brand] review" to "best tools for [your category]". This library expands automatically based on your industry and keywords.

2
Regular AI probing

myDid submits these queries to ChatGPT, Perplexity, Gemini, and Bing AI on a weekly basis. Answers are stored and compared over time to detect changes in how AI engines describe your brand.

3
Presence & accuracy analysis

Each AI response is checked for: (1) brand mention or absence, (2) sentiment of the description, (3) factual accuracy, and (4) competitive positioning relative to alternatives.

4
GEO score & action plan

Your GEO Score shows how well your brand is represented in AI engines. myDid provides specific content recommendations to improve your AI search presence — the GEO equivalent of SEO.

Frequently asked questions

Which AI engines does myDid monitor?

myDid currently monitors ChatGPT (GPT-4o), Perplexity, Google Gemini, and Microsoft Copilot (Bing AI). Coverage of additional AI engines is added as adoption grows.

How often are AI engine queries run?

Standard monitoring runs weekly. High-priority queries (brand name, competitor comparisons) run 3x per week. Enterprise plans support daily monitoring for all queries.

What can I do if AI engines say incorrect things about my brand?

myDid provides specific content recommendations to correct AI misperceptions — the right type of content (blog posts, press releases, technical documentation) that AI engines use as sources. Our GEO strategy guides you on what to publish and where to get it indexed.

Is GEO monitoring included in all plans?

GEO monitoring is available on Growth and Scale plans. It's a newly launched feature, and we're actively expanding the query library and engine coverage. Basic plan users get a GEO score preview in their free diagnostic.

What does ChatGPT say about your brand right now?

Get your free GEO Score — see how you appear across AI engines and what to fix.

Analyse my Brand for Free See all channels